Your AI support agent, ready in minutes
Train an AI chatbot on your website content and knowledge base. Embed it on your site with one line of code. Answer customers instantly, 24/7, in 50+ languages.
4.7/5⭐ from 417 customers
Conversations Resolved
0
Auto-resolved
94%
Avg response
1.2s
CSAT score
4.8/5
This month
+12%
Resolution trend
TideReply
Always online
TideReply 
learns everything about your business.
It reads your website 🌐help docs 
and files to become your smartest support agent.
Then it answers your customers 💬instantly, 24/7, in 50+ languages 🌍
Hello!
So you never miss a question — without hiring a support team.
Your support doesn't scale. Yet.
Growing businesses hit the same walls over and over.
Slow Response Times
Customers abandon after 30+ minutes of waiting. Every unanswered question is a lost sale.
Rising Support Costs
Every new hire increases overhead. Scaling your team linearly with customers isn't sustainable.
Language Barriers
Your customers are global, but your team speaks one language. You're losing international revenue.
TideReply solves all three.
Live in 3 steps
From zero to AI-powered support in under 5 minutes.
Add your website
Paste your URL and our crawler indexes your content automatically. Upload files or add FAQs too.
AI learns your business
Your content is chunked, embedded, and ready to power accurate answers in seconds.
Deploy your widget
One line of code on your site. Your AI agent goes live instantly, helping customers 24/7.
<script src="tidereply.com/widget.js"></script>Works with your website
Add TideReply to any website platform in minutes.
50+
Languages
99.9%
Uptime
<2s
Response time
5 min
Setup time
Everything you need for AI support
Powerful features out of the box. No engineering team required.
RAG-Powered Answers
Responses grounded in your content. No hallucinations, no made-up answers.
Live Chat Takeover
Seamlessly take over any AI conversation in real time. Customers see a smooth handoff.
AI Agent Suggestions
AI drafts replies for your human agents to review and send with one click.
One-Line Install
Add a single script tag and your chat widget is live on any website.
50+ Languages
Auto-detect visitor language and respond in kind. No translation setup needed.
Smart Escalation
When the AI can't help, it hands off to your team with a full conversation summary.
File Upload Support
Add knowledge from PDFs, Word documents, Excel spreadsheets, and CSV files.
Analytics Dashboard
Track confidence scores, popular topics, message volume, and resolution rates.
Custom Branding
Match your brand with custom colors, logo, and welcome message.
Live Takeover
AI handles it — until you want to step in
Switch between AI and human support in real time. No restarts, no lost context, no confused customers.
Pure AI
Your AI agent handles everything — 24/7, in 50+ languages, grounded in your knowledge base.
AI + Suggestions
AI drafts replies for your team to review and send. Get AI speed with human judgment.
Full Human Takeover
Seamlessly take over any conversation. The visitor sees "Agent joined" — no interruption.
Try it yourself
This widget is powered by TideReply. Ask it anything about our product — you're experiencing it firsthand.
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Simple, predictable pricing
Start free, upgrade as you grow. No surprises.
For small businesses getting started
- 500 messages / month
- 1 website knowledge source
- 1 chat widget
- Basic analytics
- Email support
For growing businesses
- 2,000 messages / month
- Unlimited knowledge sources
- Custom branding
- Smart escalation
- Full analytics dashboard
- Email support
For scaling teams
- 10,000 messages / month
- Unlimited knowledge sources
- Multiple widgets
- Team seats
- API access
- Priority support
Frequently asked questions
Everything you need to know about TideReply.
Ready to transform your support?
Join businesses using TideReply to deliver instant, accurate support — without growing their team.